Privacy Policy

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Glentanner Park’s relationship with you in relation to this website.

The term ” Glentanner Park” or “us” or “we” refers to the owner of the website whose registered office is PO Box 23, Mount Cook, Mackenzie Country, New Zealand. The term “you” refers to the user or viewer of our website.

We respect your privacy and support the protection of your privacy rights as an internet user. This policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We reserve the right to update or change our privacy policy at any time and you should check this policy periodically. Your continued use of the website after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the policy.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Glentanner Park’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand

Glentanner Park may use cookies when you visit our site. A cookie is a small text file that is downloaded onto your computer or smartphone when you access a website. It allows the website to recognise your device (smartphone, computer etc) and store some information about your preferences or past actions. These may include: Analytics cookies, which allow us to measure and analyse how our customers use the site; Customer preference cookies, which remember your preferences to make your experience more convenient and personalised; Targeting or advertising cookies, which are used to deliver relevant ads to you.

By using our site, you agree to us placing these kind of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies on your device. If you would like more information about cookies, it can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ .

By deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site and the complete user experience.

On our site you have the opportunity to contact us to ask us questions, for example via the contact form, we ask you for your contact information (e.g. name, email address, etc.). We use this data solely in connection with answering the queries we receive.

If you receive emails from us, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.

We use Seekom’s iBex platform in order to manage reservations, and your personal data, in a secure way. Seekom is a technology service to help us manage our business and is committed to improving the user experience for our customers (yes that’s you!). iBex stores your personal data which may include name, email address, home address, phone number and reservation details. For further details, please see Seekom’s privacy policy.

Additionally iBex utilises Hotjar in order to better understand our online users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our online visitors’ behavior. This may include device type, screen size, IP address (captured and stored only in anonymized form), browser information, geographic location (country only), preferred language (used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Seekom, Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.

You can opt-out of the creation of a user profile, storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.